Server Management

The servers remain the most important part of the businesses’ IT infrastructure. They ought to be dependable, secure, accessible 24×7 and fast. They must be aligned and ready to support company’s goals and growth velocity. They must be regularly monitored, managed and maintained.

Hotsys Server Management services cover installations, Configure Linuxe, upgrades, troubleshooting, maintenance, monitoring, OS updates, tech support websites and much more. You get complete peace of mind for a predefined reasonable cost.


Proactive Support and Management

That’s where we can help. With more than 10 years of experience and latter-day technical expertise, we can manage all aspects of your servers’ day-to-day operations. With any hourly or subscription based plan from HotSys, we will apply a full set of automated services that will ensure your servers’ ultimate performance 24 hours a day, every day.


SM – 1


  • 24/7 support
  • Advanced Monitoring
  • SLA – quality guaranteed

SM – 2


  • 24/7 support
  • Advanced monitoring
  • SLA – qulity guaranteed

SM – 3


  • 24/7 support
  • Advanced Monitoring
  • SLA – qulity guaranteed
Feature SM-1 SM-2 SM-3
Webservers (NginX, Apache) yes yes yes
Database servers (MySQL, PostgreSQL) yes yes yes
Application Servers (PHP-FPM, Unicorn, Passenger) yes yes yes
PHP Accelerator (eaccelerator, apc-cache, opcache) yes yes yes
Cache Servers (Memcached, Redis, Varnish) yes yes yes
SMTP/POP3/IMAP (exim, postfix, dovecot) yes yes yes
Control Panel (Cpanel, Plesk, DirectAdmin) yes yes yes
Advanced monitoring yes yes yes
Antivirus yes yes yes
Backups yes yes yes
Cloud/VM Administration yes yes yes
Firewall setup yes yes yes
Server Optimization yes yes yes
Server Setup yes yes yes
Server Update yes yes yes
Data Center Escalation yes yes yes
BruteForce attack mitigation no yes yes
Security Audit no yes yes
OS Hardening no yes yes
Application hardening no yes yes
Server Migration no yes yes
DDoS Protection no no yes
Virtualization/Cloud node administration no no yes
Number of requests per month 3 5 unlimited
Domains per server up to 5 up to 15 up to 50
Max response time (regular) 365x7x24 / 6 hours 365x7x24 / 3 hours 365x7x24 / 1 hour
Max response time (urgent) 3 hours 1 hour 15 minutes

Other Services

Dedicated Support

We handle right from basic Level 1 ticket to more complex Level 3 server administration tasks including escalations. In short we will take care of your clients for you as you would.


Hourly Support

Initial Server setup, Security updates and patches, Cloud Administration, Virtualization Management, Hack & Disaster Recovery, Backup Restoration and many other things in a timely fashion.


Individual Solutions

Architecting, developing and implementing effective systems that withstand high loads and help companies achieve 99.99% uptime.