Hourly Support
If you are looking for high-experienced techs to complete your one time jobs, then these plans is for you. HotSys Hourly Servers’ Administration plans help you at any time. We do Initial Server setup, Security updates and patches, Cloud Administration, Virtualization Management, Hack & Disaster Recovery, Backup Restoration and many other things in a timely fashion. We have highly experienced Level2-3 engineers to take care of your needs in minimum time.
Pricing
HS – 1
$35
- 1 hour included
HS – 2
$95
- 3 hours included
HS – 3
$150
- 5 hours included
HS – 4
$250
- 10 hours included
| Feature | Hourly Administration |
|---|---|
| Tech Coverage | 80Hrs/week |
| Team Coverage (Min 2) | 24/7 |
| Complete Infrastructure management | yes |
| Server Administration | yes |
| Cloud Administration | yes |
| Virtualization Administration | yes |
| Control Panel Administration | yes |
| Server Setup | yes |
| Server Update | yes |
| Server Hardening | yes |
| Server Optimization | yes |
| DDoS Protection | yes |
| Server Migration | yes |
| Security Audit | yes |
| Data Center Escalation | yes |
| Shell(bash, ruby, python) Scripting | yes |
| Automation | yes |
| Ansible, Chef, Puppet, Salt | yes |
| Research & Development | yes |
| 24/7 support via helpdesk/email/skype | yes |
| Response Time | 30 min |
| Resolution Time | 2-4 hours |
Other Services
Server Management
Server Management services cover installations, upgrades, troubleshooting, maintenance, monitoring, OS updates, and much more.
Dedicated Support
We handle right from basic Level 1 ticket to more complex Level 3 server administration tasks including escalations. In short we will take care of your clients for you as you would.
Individual Solutions
Architecting, developing and implementing effective systems that withstand high loads and help companies achieve 99.99% uptime.