Server Management
The servers remain the most important part of the businesses’ IT infrastructure. They ought to be dependable, secure, accessible 24×7 and fast. They must be aligned and ready to support company’s goals and growth velocity. They must be regularly monitored, managed and maintained.
Hotsys Server Management services cover installations, Configure Linuxe, upgrades, troubleshooting, maintenance, monitoring, OS updates, tech support websites and much more. You get complete peace of mind for a predefined reasonable cost.
Proactive Support and Management
That’s where we can help. With more than 10 years of experience and latter-day technical expertise, we can manage all aspects of your servers’ day-to-day operations. With any hourly or subscription based plan from HotSys, we will apply a full set of automated services that will ensure your servers’ ultimate performance 24 hours a day, every day.
Pricing
SM – 1
$50
- 24/7 support
- Advanced Monitoring
- SLA – quality guaranteed
SM – 2
$150
- 24/7 support
- Advanced monitoring
- SLA – qulity guaranteed
SM – 3
$250
- 24/7 support
- Advanced Monitoring
- SLA – qulity guaranteed
| Feature | SM-1 | SM-2 | SM-3 |
|---|---|---|---|
| Webservers (NginX, Apache) | yes | yes | yes |
| Database servers (MySQL, PostgreSQL) | yes | yes | yes |
| Application Servers (PHP-FPM, Unicorn, Passenger) | yes | yes | yes |
| PHP Accelerator (eaccelerator, apc-cache, opcache) | yes | yes | yes |
| Cache Servers (Memcached, Redis, Varnish) | yes | yes | yes |
| SMTP/POP3/IMAP (exim, postfix, dovecot) | yes | yes | yes |
| Control Panel (Cpanel, Plesk, DirectAdmin) | yes | yes | yes |
| Advanced monitoring | yes | yes | yes |
| Antivirus | yes | yes | yes |
| Backups | yes | yes | yes |
| Cloud/VM Administration | yes | yes | yes |
| Firewall setup | yes | yes | yes |
| Server Optimization | yes | yes | yes |
| Server Setup | yes | yes | yes |
| Server Update | yes | yes | yes |
| Data Center Escalation | yes | yes | yes |
| BruteForce attack mitigation | no | yes | yes |
| Security Audit | no | yes | yes |
| OS Hardening | no | yes | yes |
| Application hardening | no | yes | yes |
| Server Migration | no | yes | yes |
| DDoS Protection | no | no | yes |
| Virtualization/Cloud node administration | no | no | yes |
| Number of requests per month | 3 | 5 | unlimited |
| Domains per server | up to 5 | up to 15 | up to 50 |
| Max response time (regular) | 365x7x24 / 6 hours | 365x7x24 / 3 hours | 365x7x24 / 1 hour |
| Max response time (urgent) | 3 hours | 1 hour | 15 minutes |
Other Services
Dedicated Support
We handle right from basic Level 1 ticket to more complex Level 3 server administration tasks including escalations. In short we will take care of your clients for you as you would.
Hourly Support
Initial Server setup, Security updates and patches, Cloud Administration, Virtualization Management, Hack & Disaster Recovery, Backup Restoration and many other things in a timely fashion.
Individual Solutions
Architecting, developing and implementing effective systems that withstand high loads and help companies achieve 99.99% uptime.