If you are looking for high-experienced techs to complete your one time jobs, then these plans is for you. HotSys Hourly Servers’ Administration plans help you at any time. We do Initial Server setup, Security updates and patches, Cloud Administration, Virtualization Management, Hack & Disaster Recovery, Backup Restoration and many other things in a timely fashion. We have highly experienced Level2-3 engineers to take care of your needs in minimum time.
|Team Coverage (Min 2)||24/7|
|Complete Infrastructure management||yes|
|Control Panel Administration||yes|
|Data Center Escalation||yes|
|Shell(bash, ruby, python) Scripting||yes|
|Ansible, Chef, Puppet, Salt||yes|
|Research & Development||yes|
|24/7 support via helpdesk/email/skype||yes|
|Response Time||30 min|
|Resolution Time||2-4 hours|
Server Management services cover installations, upgrades, troubleshooting, maintenance, monitoring, OS updates, and much more.
We handle right from basic Level 1 ticket to more complex Level 3 server administration tasks including escalations. In short we will take care of your clients for you as you would.